Florida Concierge Claim Program

VIP service for every policyholder

At Lighthouse, we’re committed to providing exceptional service throughout the claim process. Our Concierge Claim Program is available on our Florida homeowner and dwelling fire policies and offers unlimited access to our exclusive contractor network.

Exclusive Benefits

Lower Deductible:
You will receive a 20% deductible discount on all other perils claims.

All contractors within our network must pass a criminal background check, be fully licensed and insured.
Loss Payments:

Mitigation Services are paid directly to the the pre-approved contractor.
Flexibility & Options:

You are not required to use a pre-approved contractor. We will pay a contractor out of network at your request (based on an in-network contractor’s estimate), however, the 20% deductible discount and warranty will not apply.


Lighthouse uses Xactimate™ to adjust every claim—the most widely used replacement cost estimator in the industry.

Report A Claim 24/7

To file a claim, please call our 24/7 claims service at 888.544.4885