Location: Orlando, FL

Summary of Position:

Responsible for conducting research and analysis on competitor product and rating data for five states, working with Senior Operations Analyst and an outside actuary to propose product enhancements and rate adjustments. Work with other company departments, Finance/Accounting & Data Management to use and understand policy data. Assist to compile and report industry data calls. Responsible for assisting the Agency Management Team and Underwriting with analytical tasks and projects as assigned.

Essential Duties & Job Responsibilities:

  • Conduct premium analysis to optimize profitability, competitive advantage and ensure an adequate premium.
  •  Develop documents and presentations for the Operations Manager and Senior Operations Analyst to outline requested changes with appropriate detail for each party
  • Advance knowledge of state’s DOI and industry agencies data requests to meet mandatory regulatory requirements. Understanding of enterprise’s data with support from Finance and Data Management to comply with periodic data calls.
  • Complete periodic reports and data submissions for senior management and our partners.
  • Work with Senior Operations Analyst to develop rate proposals, maintain competitor product and rating data.
  • Interact with an outside actuary to identify and leverage company’s rating and claims/loss strengths and improve company’s rating weaknesses. 
  • Review and maintain company data for analysis purposes within the Operations Department and other departments in the company.
  • Assist Senior Operations Analyst & Operations Manager in identifying any issues pertaining to producers and the third-party administrator.


  • Bachelor’s degree in relevant field or equivalent experience.
  • Preferred 1 to 3 years of experience within a P&C Insurance Carrier or Wholesale operation.
  • Strong analytical abilities with a willingness to learn and gather knowledge.
  •  Computer literate – Advanced knowledge of Microsoft Office, including Excel and intermediate understanding of Access, PowerPoint & Word.
  • Knowledge of mapping software (Tableau, ArcGIS, eSpatial, etc.) preferred.
  • Understanding of SERFF and experience with rating engines utilized in the rate development process a big plus
  • Possess good research and writing skills.
  • Good presentations skills.
  • General lines insurance certification or CPCU a plus.

Working Conditions & Physical Requirements:

  • Ability to safely and successfully perform the essential job duties of this position, with or without reasonable accommodation.
  • Must be able to function independently, have flexibility, personal integrity and the ability to work effectively with customers, vendors, and personnel.
  • Occasionally lift medium to heavy objects.

Other Requirements:

  • Friendly, polite, organized and efficient.
  • Strong oral and written communication skills.
  • Ability to maintain regular and punctual attendance.
  • Adhere to all Company and department policies and procedures.
  • Perform other duties as assigned.

About Us: Lighthouse Management, LLC is a licensed MGA representing Lighthouse Property Insurance Corporation (Lighthouse). Lighthouse is an admitted property and casualty insurance company authorized to write in Louisiana, South Carolina, North Carolina and Texas. Lighthouse sells and distributes its policies only through licensed, professional independent agencies, and is assigned a Financial Stability Rating of A, Exceptional, from Demotech, Inc.