Interested in joining a dynamic and growing company? At Lighthouse, we are committed to providing a safe, stable environment for insurance professionals to work productively, provide knowledgeable service and develop professionally with the goal of growing the company and the opportunities for all within. Lighthouse is seeking talented candidates who are passionate about growth, helping others and delivering the best possible service to our customers and employees.
We offer a competitive salary and a robust benefits package, including 401(k) match, medical, dental, and vision health plans, short and long-term disability, paid time off, tuition reimbursement, professional conferences, and other career development opportunities.
Essential Duties & Job Responsibilities
Conducts quantitative analysis to identify key value drivers and quickly translate date in order to develop and provide product definitions responsive to customer needs and market opportunities.
Collaborates with executive management to determine the market development strategy, industry and territory level sales priorities and area of focus within the industry distribution channels. Works with appropriate solution leaders to tailor offerings to the unique needs of the industry. Drives and implements strategy to enhance the client experience.
Supports the sales force in converting agents to partners by directing the results of account managers. Provides staff direction with and understanding and following of the established company policies and procedures. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including recommending salary increases, bonuses and promotions within allocated budgets. Evaluates and provides coaching on daily activities only as needed, such as unlet results.
Oversee branding efforts including but not limited to: general marketing support, social media outlets, SEO, website, print collateral, etc.
Creates collaborative, productive partnerships with key stakeholders such as management, underwriting, claims, agents, operations, marketing, vendors and other key functions to develop strategies that will achieve overall company goals.
Identifies partnering opportunities to broaden customer reach. Acts as capture manager on key industry pursuits to enhance company position and gain new business.
Establishes and communicates goals and objectives, defines methodologies, tasks and activities, and clearly describes roles and responsibilities for performing to personnel. Communicates broadly to help ensure overall coordination for cross-functional teams.
Directs day-to-day administrative responsibilities including but not limited to matters related to staff recruitment, annual budgeting, and vendor/ supplier management.
Qualifications
Bachelor’s degree in business administration or a minimum of ten or more years of related industry experience
Advanced business acumen including excellent analytical, quantitative, math and problem-solving skills
Excellent communications skills are essential, effective face-to-face interactions and presentations to groups as well as sound written communications. Including impeccable follow-through
Excels at working with contract interpretation, negotiations and project management
Passion for driving actions and achieving results, with a competitive spirit and orientation towards personal excellence
Strong leadership skills with a commitment to customers and focus on client engagement and the customer experience
Clear focus on the world-class quality, profitability and delivery of insurance programs and processes designed to exceed customer expectations
Strong communication skills to interact with clients and employees of all levels and to communicate complex technical information in an understandable manner.
Strong interpersonal and influence skills to cultivate relationships, facilitate negotiations and build partnerships with customers
String skills in strategic and quantitative analysis and project management to identify key value drivers and quickly model complex issues
Strong financial, quantitative and qualitative skills to monitor and or change direction to meet financial goals
Working Conditions & Physical Requirements:
Ability to safely and successfully perform the essential job duties of this position, with or without reasonable accommodation.
Must be a self-starter and able to function independently with minimal supervision.
Occasionally lift medium to heavy objects.
Other Requirements
Ability to maintain regular and punctual attendance.
Adhere to all Company and department policies and procedures.
